I move here from NY. I bounced around from a couple of DR's before locating Boulware Medical. They are great. Always very helpful. The waiting area is very comfy.
The staff was really friendly and professional!
Made an appointment online. Got an email confirming the appointment request for the same day. Tried to call the office to make sure they got the request, no answer. Called twice! No return phone call. So I left work to be there early for the appointment. Got there and the appointment was not set! The Lady at the desk kept trying explain to me that just because I made the appointment online did not mean that I had an appointment! What?! Then she kept asking me if I understood! No! I don't understand! I can't rate the physicians but I can rate the staff. I will not go back nor recommended this place to anyone. Don't use an online appointment tool if you aren't going to follow up with the patient. What a great first impression.
Dr. Boulware is great. He really asks you what's going on and does not rush you in and out of his office.
I moved to Less Summit but still make the drive to Liberty because they do such a good job.
Dr. Bill Boulware takes the time to listen. If he needs to refer you to someone else - he makes sure to send you to the absolutely best specialist that he knows.
The staff are always friendly, and the online appointment scheduler works fine. Cassie Howard doesn't understand the difference between an "Appointment Request" and an "Appointment Confirmation." Who schedules a same day appointment over the internet anyway? No matter the service, always call if it's less than 24 hours notice.
Boulware Medical Clinic is a US Doctor based in Liberty, Missouri. Boulware Medical Clinic is located at 1131 W Kansas St, Liberty, MO 64068, USA.
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