Don't use Liberty Bend Self Storage in Liberty MO. There is "nothing they can do" about a storage locker broke into "sometime in the last 5 days". No security and no surveillance cameras In use. Claimed all their supposed cameras were stolen. Animal Rescue is just out a $500 sound system we used for outdoor events.
She's also angry that we supposedly said her unit was broken into "sometime in the last 5 days." This is also simply untrue. The morning we found the thefts, we immediately spent at least two hours calling every single customer effected. Even though it was not our fault, we felt awful. If we didn't get a hold of someone immediately, we absolutely left voicemail messages and continued to call. This customer went long periods of time in between visits to her storage unit, which is fine of course.
Hello, I'm the manager of Liberty Bend Storage and feel I should respond. I'm sorry, but the previous review is full of inaccuracies because the customer was upset about being broken into. We were the victim of a break in where they destroyed our fence, cut right through it. They then cut through both customer padlocks and our padlocks, stealing or damaging both the customer's items and ours. Unfortunately, this is always a worry in this business and also unfortunately, it happens all over the country on a regular basis.
As I told everyone unfortunate enough to have to deal with this issue, we were victims as well but feel horrible that this happened to them. Since then we've added even more cameras to the ones we already had, and had large boulders placed near the fence (after it was repaired of course) where they drove up to. Thank you.
We do in fact have multiple cameras. I don't know why she would have said we told her we don't. One of them did catch a blurry image of two people near the fence where it was cut. This video was of course handed over immediately to the Liberty Police the morning following the break in.
She says "No security and no surveillance cameras In use. Claimed all their supposed cameras were stolen." That simply is untrue. We never would have said all our cameras were stolen.
Liberty Bend Storage is a US Storage based in Liberty, Missouri. Liberty Bend Storage is located at 1108 Old State Hwy 210, Liberty, MO 64068, USA.
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